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OCR for Attorneys: What You Own and What to Buy

By Schema LawPublished Updated

As an attorney you may already have OCR in four places: the office copier, your PDF editor, the firm's document system and your phone. Audit those first. Buying a dedicated OCR tool adds what they lack for your work, which comes down to editable text, tables as spreadsheets, long files and one account the office shares.

Treat OCR for attorneys as a second look at things already paid for before you treat it as a purchase. Finding out what your equipment does can save a subscription, or show exactly what a subscription has to do.

Walk the audit with the paralegal who opens the mail. List the pleadings, contracts, and discovery that arrive as images, and note which practice management or document management system already searches them. Your duty of competence is a reason to see the gap before you buy. If an engagement letter limits outside tools, write that limit on the inventory so the purchase matches it.

Which OCR do attorneys already have without knowing it?

Attorneys may already have OCR in the office copier's scan settings, in a PDF editor's text recognition command, in a document management or cloud storage system that indexes scans for search, and in a phone's camera or scanning app. Each was bought for another purpose, so the feature sits unused or runs unnoticed.

Four places to look

WhereNames the feature may go byWhat it gives youWhat it leaves out
Copier or scannerSearchable PDF, OCR, text recognition, a file-format optionA PDF with a text layer at the moment of scanningPaper that arrives already scanned by someone else
PDF editorRecognize text, scan and OCR, make searchableA text layer added to a PDF you already haveDepends on your license tier and what it exports
Document or storage systemFull-text search, content indexingSearch finds words inside scansThe file itself may be unchanged, with no text to copy
PhoneScan documents, copy text from imageText from one page in your handLong documents, tables, a record of what was done

The names in the second column are generic. Your equipment has its own menu wording, which is why the audit starts with the manual and not with a guess.

The copier

A multifunction copier may offer a searchable PDF as a scan format, or as a licensed option the dealer can switch on. The section on what the searchable PDF button on an office copier does explains what that setting produces. Desktop scanners come with their own software, and the guide to law firm document scanning software covers what to expect of it.

The PDF editor

If the firm pays for a PDF editor to combine, redact or stamp documents, look in its menus for a recognition command. Whether it is included can depend on which edition you bought, so check the edition named on your invoice against the vendor's feature list.

The document system

A document management system or a cloud storage service may read scans in the background so that search can find them. That is useful and limited: finding a file is one thing, and having text in the file is another. The post on storage systems that index a scan without changing the file explains the difference.

The phone

A phone's camera or photo app may pull text from a photographed page, and a scanning app may write a text layer when it saves a PDF. The post on whether a phone scan already carries recognized text shows how to tell. Before a client page goes through a personal phone, check what your firm's policy says about personal devices.

Auditing the OCR built into a law office's equipment and subscriptions

Audit a law office's built-in OCR by listing every device and subscription that touches a document, checking each one's documentation for a recognition feature, then running three test pages through each and recording what comes out. The result is a one-page inventory of what you own, what it produces and who knows how to use it.

Step 1: list what touches documents

Walk the path a piece of paper takes through the office and write down each machine and program on it.

  • Copiers and scanners, with make and model from the label.
  • PDF software, with the edition and the number of licenses from the invoice.
  • Document management, practice management and cloud storage systems.
  • Word processor and office suite.
  • Phones and tablets used for work.
  • Any online converter someone already uses. Ask. The post on shadow AI in law firms explains why the answer may surprise you.

Step 2: read the documentation

For each item, search the vendor's manual or help center for "OCR", "searchable" and "text recognition". Note the feature's name, where it sits in the menus, and whether it is included or an extra. Your copier dealer and your IT provider may be able to answer the same question by email, so ask them as well.

Step 3: run three pages

Use the same three pages everywhere: a clean typed letter, a page with a table, and a poor copy such as a fax. For each item on the list, try to get from the page to text and record the outcome.

CheckHow
Is there text at all?Open the result and try to select a sentence
Is the text right?Search for a name you can see on the page
Can you get it out?Copy a paragraph into a blank document and read it
Does the table survive?Paste the table into a spreadsheet and see whether columns hold
How long is the limit?Look in the documentation for a page or size limit

The guide to checking whether a PDF is searchable covers the first two checks in more depth.

Step 4: write the inventory

ItemOCR featureIncluded?OutputTable testWho knows how
[Copier model]
[PDF editor and edition]
[Document system]
[Phone or scanning app]
[Other]

The last column matters as much as the rest. A feature that only one person can find is a feature the office has on that person's working days.

A worked example

Suppose a fictional three-attorney office, Navarro Whitlock, runs the audit. Its copier offers a searchable PDF format that nobody had selected. Its PDF editor has a recognition command on two of five licenses. Its storage system finds words in scans but the files stay image-only. Nobody's phone is used for documents. The table test fails everywhere: the ledger page pastes into a spreadsheet as one column. The office now knows it owns searchable PDFs for free and owns nothing that turns a table into rows. The firm and its findings are invented to show how an inventory reads.

What gaps send attorneys looking for a dedicated OCR tool?

Attorneys look for a dedicated OCR tool when the built-in features stop at a searchable PDF and the work needs more: editable Word text, tables as spreadsheets, files longer than the built-in feature accepts, paper that arrives already scanned, or one place where the whole office converts documents the same way.

The gaps, and how to confirm each

GapSign in daily workConfirm it by
Text you cannot editSomeone retypes clauses from a scanThe copy-and-paste check in your audit
Tables that fall apartSomeone keys figures into a spreadsheet by handThe table test
Scans from outsideProductions and records arrive as image PDFs and stay that wayCounting how much of last month's intake was scanned elsewhere
Long documentsFiles are split before conversion, or conversion is skippedThe limit in the documentation
Uneven accessOne person with the right license converts for everyoneThe "who knows how" column
No common methodEach person uses a different tool, some unapprovedAsking
Unclear termsNobody knows what a tool in use does with uploadsReading its terms

Gaps a dedicated tool may not close

Some needs are a different job from recognition. Redaction, Bates stamping, page reordering and document comparison belong to a PDF editor or a review platform. Schema Law, for example, reads pages into text and tables and exports them, and does none of those four. If your gap is in that list, the purchase you need is not an OCR tool.

Handwriting is a gap of another kind. Recognition of handwriting is weaker than recognition of print in general, so a new tool may narrow that gap without closing it. Test on your own pages before counting on it.

A gap is only worth closing if it costs something

Put hours beside each gap. If retyping clauses takes an associate two hours a month, the gap is small. If a paralegal keys ledgers for ten hours a week, it is large. The hours come from asking the people who do the work, not from an estimate made in a partner's office.

Buying OCR for one attorney versus buying it for the whole office

Buy OCR for one attorney when a single person does the converting and the documents are theirs to handle. Buy for the office when several people convert, when staff do it on attorneys' behalf, or when the firm wants one approved place for client scans. The difference shows up in user limits, volume and who can see what.

What changes with scope

QuestionOne attorneyWhole office
Who uploadsThe attorneyAttorneys, paralegals, assistants
VolumeOne person's mattersEveryone's, including peaks when two matters are busy at once
SeatsOneSeveral, or unlimited
SharingFiles stay with one loginColleagues need to reach each other's conversions
ApprovalA personal decision within firm policyA firm decision, with terms reviewed once for all
If the user leavesThe account goes with them unless the firm holds itThe firm keeps the account

Reading plan tables for scope

Plan tables state scope in two lines: users and volume. Schema Law's pricing page is one illustration of the volume line. Its Solo plan lists 1,000 pages a month and up to 250 pages per document. Its Team plan lists 10,000 pages a month and up to 1,000 pages per document. Its plans carry no user line, because no plan there puts more than one person on an account. Another vendor may license per person or per computer. Read each on its own terms and count what your office would pay at its real headcount.

The shared-login temptation

One single-user account passed around the office looks like a saving. Before doing it, read the vendor's terms on account sharing, and consider that every upload then appears under one name with no record of who sent which client's file. If three people need it, buy for three or buy a plan without a user limit.

Starting with one and growing

It is reasonable to begin with the person who has the largest gap, on a monthly term, and widen later. Keep the account in the firm's name from the first day so that widening is a plan change and not a migration. The post on OCR for solo attorney practices covers the one-person case in full, and OCR for mid-size law firm teams covers sharing work by matter.

A litigation support department buys on different lines again, with volume and production formats in front. That is the subject of OCR for litigation support teams.

Who in a law office should hold the OCR account and pay the bill

The firm should hold the OCR account, under an address the firm controls, with a named person responsible for it and the firm's card or billing account paying. An account opened on an individual's personal email and card leaves client documents, and the right to delete them, in that individual's hands.

Three roles to assign

RoleWhat they doWho it suits
Account ownerHolds the login that can change the plan, add users and close the accountA partner or the office manager, on a firm address
AdministratorAdds and removes users, answers how-to questions, runs the yearly re-checkThe person who converts most documents
PayerReceives the invoice and reconciles itWhoever handles the firm's subscriptions

In a small office one person may fill all three. Write the name down anyway, with a second person who can step in.

The sign-in question

Find out how the tool signs users in, because that decides who really controls the account. Schema Law, for instance, signs users in with Google. An office using it would want each person signing in with a Google identity the firm manages and not a personal one, so that the firm, and not the individual, controls the identity behind the account. Ask the equivalent question of any tool: what identity is the account tied to, and who can turn that identity off?

What the owner should be able to answer

  • Which plan are we on, and when does it renew?
  • Who has access today?
  • What do the vendor's terms say about training, retention and deletion?
  • How do we delete a matter's documents when it closes?
  • What happens to our documents if we cancel?

The post on legal OCR subscription terms goes through renewal, cancellation and what happens to documents at the end.

Charging it to matters

Whether a conversion cost may be passed to a client depends on your engagement terms and the rules where you practice. If you intend to do it, the account needs a way to tell one matter's pages from another's, so settle that before choosing a plan.

When someone leaves

Add the OCR account to the departure checklist: remove the user, confirm no documents sit only under their login, and change any shared credential.

A buy, wait or make-do decision table for attorneys

Buy when the audit shows a gap that costs hours every week and nothing you own closes it. Wait when a change already scheduled, such as a new copier or a new document system, may close it. Make do when the built-in features cover the work and the gap is occasional.

What the audit foundDecisionWhat to do now
Built-in tools give searchable PDFs, and search is all you needMake doTurn the feature on, write a one-page how-to, name who helps
A feature exists and nobody uses itMake doTrain before buying anything
A feature exists on a higher edition of software you ownComparePrice the upgrade against a separate tool for the same gap
Tables are keyed by hand every weekBuyWrite requirements, then compare and test tools that export spreadsheets
Clauses are retyped from scans every weekBuyThe same, with Word export as the must-have
Most scanned intake comes from outside and stays unsearchableBuy, or make do with the PDF editorCheck whether your editor's licenses and limits cover the volume
One person converts for everyone and is a bottleneckBuy for the officeLook at plans without a per-user limit
Staff use unapproved online convertersBuy or approve oneChoose a tool, read its terms, tell everyone which one is allowed
A copier or document system is being replaced this yearWaitAdd OCR to the requirements for the replacement, then re-audit
The gap appears a few times a yearMake doType the page, or use a free tier whose terms you have read
The need is redaction, stamping or comparisonDifferent purchaseLook at PDF editors, not OCR tools

If the answer is buy

Follow three steps in order. Write down what the tool must do, using the guide to OCR software requirements for legal documents. Check candidates on paper. Then try the survivors on real pages. A free tier lets you start without a commitment. Schema Law's Free plan allows 1 document a day of up to 3 pages, with every export format included, and its how it works section shows the upload-to-export steps.

If the answer is wait

Put a date on it. "When the copier lease ends in March" is a plan. "Later" means the paralegal keys ledgers for another year.

If the answer is make do

Write the method down and review it in a year. Intake changes, and so does what your equipment can do after an update. The second audit starts from the inventory you already wrote, so only the changes need checking.

All posts in Choosing legal OCR